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A UX design agency
that brings your vision to life

Behind every gorgeous website is an amazing User Experience (UX) design company that is dedicated to researching, reviewing, and wireframing using specialist knowledge. As a leading UX design agency, our process is detailed and practical and will stand the test of time.

Our UX design services are created with the user in mind

Our process uses a combination of visual storytelling and journey mapping to create information architecture and wireframes that will give you a competitive edge.

Why choose Madcraft for your UX Research & Design?

UX design development is an essential process in web development and is needed to create an engaging and easy-to-use website. The ultimate goal of our UX design services is to create a website that anticipates user touchpoints, reduces pain points, meets their needs, and ultimately helps them reach their goal in a simple, engaging way while delivering an enjoyable engagement with your brand.

We bring your UX design vision to life with:

01. Qualitative Usability Testing

02. Heuristics, Online Suveys & a/b testing

03. Flow diagrams & Information Architecture

04. Wireframing

05. Prototyping & Prototype Usability test

06. Interactive Design

User Experience-Centered Design

Research first approach

UX is a research-based discipline, you can’t solve people’s problems if you don’t know what those problems are. If you’re not doing research, you’re not doing UX.

Testing & feedback

The more testing you do, the more successful your website will be. How you do this is by collecting user insights, analyzing them, and then iterate. By monitoring you will come to understand what delights and frustrates your users, allowing you to create a website that best suits your users needs.

Understanding your Customer Base

When we understand the people we are building the experience for, we can use design to remove friction, eliminate frustration and promote positive feelings about your brand.

Design solutions

Finding the sweet spot between your business goals and your customer’s needs is at the heart of UX design. Our designs all aim at building relationships, leave a lasting impression, and serve the primary purpose of your company.

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Claim your free fifteen-minute strategy call

Our UX specialists will be happy to talk to you about the opportunities for growth that exist for your business!

Get in Touch Today

Have questions?
We have answers.

What is UX Design?

User Experience (UX) is about solving problems for end users. UX includes all the user’s emotions, beliefs, preferences, perceptions, and behaviours that occur before, during, and after the use of your website.

Why do I need UX services for my website?

UX services ensure that your website visitors will have a pleasant, intuitive, and smooth interaction with your website.

What are the benefits of good UX for a business?

 There are many benefits of UX services for a business. 

  • Increase revenue 
  • Reduce costs
  • Increase customer acquisition
  • Increase conversion rate
  • Increase customer satisfaction 
  • Increase customer retention 
  • Reduce customer churn
  • Reduce time to market

How will UX help my business increase its revenue?

Well-designed experiences help direct customers through a website efficiently. Using proper layouts, good linking strategies, and pertinent information, a UX designer can reduce the amount of time between a customer’s first interaction with a website and the point of sale.

What is a UX Audit? And why do I need one?

A User Experience Audit is a way to pinpoint imperfect areas of your website, revealing which parts of a site are causing headaches for users and stymieing conversions. 

It’s important to conduct a UX Audit on your site yearly to help to identify and fix a range of common problems, such as issues with the user interface, mobile usability problems, improving calls to action, and enhancing the information architecture to improve the user experience. 

Ready to grow your business?

Let’s create something extraordinary together. Contact us for a complimentary consultation call to explore new possibilities for your project. Our expert team is dedicated to providing tailored solutions that will help your business thrive.

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